FAQ

Well, this is pretty simple, first, we will have a meeting, we give the dog an evaluation to see what type of dog iss he, what type of energy, so we can give him the compatible dog walker. Each dog walker have a different behaviour than the other. Because of that, we can cover a lot of dog behaviour.

We assume all responsibility, both financial and emotional. Our dog walkers are trained for any situation, and they know how to react best to a potential danger or an unforeseen situation.

Our pet sitting visits include: Feeding per your instructions, fresh water, dogs walked, love and play time, brushing, litter box cleaned, bird cage cleaned, medication given if needed, mail and newspaper brought in, plants watered, lights on and off.

Yes, we will clean up after your pets to the best of our ability. If there are always accidents, we will ask you to book an additional visit in the day. We will do a walk through to check for accidents.

We book your visits within a time frame and will be there during that time. If you are booking a cat visit for the morning and it is during peak times such as holidays we will be there in the later mornings due to the fact that we need to get to dog visits first, unless of course you have a cat that needs medicine at a critical time. If time is critical, please let us know.

Absolutely! We much prefer you to leave cash for your sitter at your home and leave a note so they are aware it is for them. Gift cards are also a great idea and appreciated.

Yes, we do. Our premium service includes the bags as well for picking up any waste.

We care for most animals, as long as they don’t pose a danger to our pet sitters. We do not care for any animals that have a history of biting, fighting or attacking other animals or people.

We prefer to have the continuity of the same pet sitter each time. However, If the sitter is not available then a fully informed substitute sitter will be available for back up.

No, we do require an initial consultation before taking care of your pets.

Yes, we do. We pet sit 365 days a year. We do charge a holiday fee of 20 lei per visit on the following holidays. New Years Eve, New Years Day, Easter, Mothers Day, Memorial Day, Fathers Day, , Christmas Eve (all day), Christmas Day and day after. On the following major holidays we charge for the weekend. This is a way for us to reward our pet sitters who are giving of their holiday time.

No, please understand that we have made time for your visits and may have turned other people down to allow time for your pets. We appreciate your understanding in this matter. There will be no refunds.